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Course Modules

 
Bride Looking in Mirror
Interview
talking on phones
Fists in Solidarity

Personality Development
Personality development grooms an individual and helps him make a mark of his/her own. Individuals need to have a style of their own for others to follow them. ...

Interview Techniques

Interviewing is an important step in the employee selection process. If done effectively, the interview enables the employer ....

Telephone Etiquettes

There are many components to good customer service. One of the most important elements of customer service is telephone etiquette.....

Communication Skills
Good communication skills in life will ensure everyone around you understands you and you understand them. You will ....

Hooks
Actors Rehearsing
Closeup of comforting hands
Team Meeting

Conflict Resolution

Having good conflict resolution skills help employees reduce the friction that damages their working relationships. By resolving conflicts in a more professional and respectful manner, they are enabled to ....

Platform Skills

Platform skills are presentation behaviors that a trainer uses to transmit content effectively. Not to be confused with skills that guarantee participation, both presenters and trainers must demonstrate...

Problem Solving
Problem-solving enables us to identify and exploit opportunities in the environment and exert (some level of) control over the future. ......

Team Building

It builds trust, mitigates conflict, encourages communication, and increases collaboration. Effective team building means more engaged employees, which is good for company culture and boosting the bottom line...

Checking Time

Time Management

The benefits of managing time are simple. Good time management allows you to accomplish bigger results in a shorter period of time which leads to more time freedom, helps you focus better, allows you to be more productive,...

In Negotiation

Negotiation Skills

Good negotiations contribute significantly to business success, as they: help you build better relationships. deliver lasting, quality solutions — rather than poor short-term solutions that do not satisfy the needs of either party....

Writing in a Notebook

Business Writing

 Writing is the primary way business gets done in today's collaborative world. When it's done well, business gets done well. Well-written proposals lead to more revenue.....

Stressed Woman

Stress Management

Stress management gives you a range of tools to reset your alarm system. It can help your mind and body adapt (resilience). Without it, your body might always be on high alert...

Teaching English
Industry Background
Hotel Desk Check-In
Meeting

Spoken English

the English Language plays an important role in our life. It is understood by many people around the world since it is the most spoken language. It is essential in our education. 

Industry Background
Helps You Understand if the Job & Company Are Right for You. The pay you can work on, to an extent, through salary negotiations. ... 

Front Office Management
Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. ... The Front desk is ....

Leadership Development
Leadership development programmes give people important leadership skills ...

Must Have Sale

Sales Training
Sales training fosters important skills like listening to understand what the customer needs and wants. ...A trained sales team can generate new .....

Combination Lock

KRA/KPI
KRA and KPI are two metrics crucial for determining whether the organizational strategies are moving in the right direction or not. KRA is Key Result Areas while KPI is ....

Simple-Formula-in-Excel

Certificate Course in MS Excel Basic
When you understand Excel at a basic level, you will have the ability to use its more sophisticated tools,  ...

MS powerpoint

Certificate Course in MS Word
It allows formatting of documents and learning other functions to elaborate text and images and link documents in MS Office...

MS Excel
powerpoint
 

Certificate Course in MS Excel Advanced
When you understand Excel at a more advanced level, you will have the ability to use its more sophisticated tools, which will allow you to .....

Certificate Course in MS Powerpoint
When you understand Excel at a more advanced level, you will have the ability to use its more sophisticated tools, which will allow you to .....

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